Shipping policy
Shipping Policy
Last Updated: 20/11/2024
Thank you for shopping at Synthetic Oil. We are committed to delivering your order accurately, promptly, and safely. Please review our shipping policy below.
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1. Shipping Destinations
We currently ship within South Africa. If your location is not listed, please contact us at info@revolutionoil.co.za to confirm availability.
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2. Processing Time
Orders are processed within [Insert Timeframe, e.g., 1–3 business days] after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
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3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5 days.
Delivery times are estimates and may vary due to unforeseen circumstances such as weather or carrier delays.
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4. Shipping Costs
Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method. Any applicable duties, taxes, or customs fees are the responsibility of the customer.
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5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment through the carrier’s website.
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6. Risk of Loss
Once the carrier picks up your order, the risk of loss or damage transfers to you. Please contact the carrier directly for claims regarding lost or damaged packages.
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7. Undeliverable or Returned Packages
If a package is returned due to an incorrect address or failure to accept delivery, the customer is responsible for any additional shipping charges.
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8. Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: info@syntheticoil.co.za